Privacy Policy – Café Modelé (Compliant with the GDPR in Belgium)

At Café Modelé, we are committed to protecting our customers’ privacy and ensuring the security of the personal data we collect via our contact form. This policy complies with the General Data Protection Regulation (GDPR) applicable in Belgium and aims to inform you about how your data is collected, used, and protected.

1.Data controller

The data controller is: Café Modelé

Rue des Capucins 37-39, 1000, Brussels

hey@cafemodele.be

2. Data collected

When you use the contact form, we collect the following information:

First and last name

Email address

Phone number (optional)

Message content

This data is collected for the sole purpose of processing your request.

Purposes of processing

The information collected via the contact form is processed for the following purposes:

To respond to your requests or questions

To provide you with the information you have requested about our products and services

To follow up on exchanges and improve our services

Your data will not be sold or passed on to third parties without your consent, except where required by law.

4. Legal basis for processing

The processing of your personal data is based on:

Your consent, given by submitting the contact form.

The necessity of processing your data to respond to your request.

You may withdraw your consent at any time by contacting us (see section 7).

5. Data retention period

Data collected via the contact form is stored for a maximum of 12 months after the last contact, unless a legal obligation requires a longer storage period.

6. Your data protection rights

In accordance with Belgian data protection legislation and the GDPR, you have the following rights regarding your personal data:

Right of access: obtain a copy of your data.

Right of rectification: correct inaccurate or incomplete data.

Right to erasure (or right to be forgotten): request the deletion of your personal data.

Right to restriction of processing: restrict the processing of your data in certain cases.

Right to data portability: receive your data in a structured, machine-readable format.

Right to object: object to the processing of your data, in particular for direct marketing purposes.

7. Exercer vos droits

For any requests regarding your rights or the management of your personal data, you can contact us:

By email: hey@cafemodele.be

By mail: Rue des Capucins 37-39, 1000, Brussels, Belgium

We undertake to process your request within 30 days.

8.Data security

We implement all necessary technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure.

9. Complaints

If you feel that your rights have not been respected, you have the right to lodge a complaint with the Data Protection Authority in Belgium:

Data Protection Authority

Rue de la Presse 35, 1000 Brussels

Tel.: +32 (0)2 274 48 00

Email: contact@apd-gba.be

Website: www.autoriteprotectiondonnees.be